Terms of service

Terms of Service

This website is operated by Noctellea. Throughout the site, the terms “we”, “us” and “our” refer to Noctellea.

By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Please read these Terms carefully before accessing or using our website.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least 18 years of age

  • You are legally allowed to purchase products offered on this website

  • You will not use our products for unlawful purposes

We reserve the right to refuse service to anyone for any reason at any time.

2. General Conditions

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit sales to any person, geographic region, or jurisdiction

  • Cancel orders suspected of fraud or misuse

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission.

3. Product Information

We aim to provide accurate product descriptions and images.

However:

  • Colors and appearance may vary slightly due to screen differences

  • Product measurements may have minor variations

  • Product packaging may vary depending on logistics

We do not guarantee that product images will perfectly match physical appearance.

4. Pricing and Payment

All prices are displayed in EUR (€).

We reserve the right to:

  • Change prices at any time

  • Correct pricing errors

  • Cancel orders placed with incorrect pricing

Payments must be completed before orders are processed.

5. Shipping and Delivery

Orders are processed within 1–3 business days.

Estimated delivery time:

5–7 business days

Delivery times may vary depending on logistics and courier conditions.

All orders are shipped using discreet packaging.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Please review our Refund Policy before placing an order.

7. Accuracy of Information

We are not responsible if information available on this site is not accurate, complete, or current.

You agree that it is your responsibility to monitor changes to our website.

8. Prohibited Uses

You may not use the site:

  • For unlawful purposes

  • To violate regulations or laws

  • To transmit malicious code

  • To interfere with website security

  • To collect personal data without consent

Violation may result in termination of service.

9. Limitation of Liability

We are not liable for:

  • Indirect damages

  • Loss of profits

  • Delivery delays caused by external carriers

  • Technical interruptions

Our liability is limited to the value of the purchased product.

10. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.

Please review the Privacy Policy for details.

11. Changes to Terms of Service

We reserve the right to update these Terms at any time.

Changes will be posted on this page.

Your continued use of the site constitutes acceptance of those changes.

12. Governing Law

These Terms shall be governed by applicable European consumer and commercial laws.

13. Contact Information

Questions about the Terms of Service should be sent to:

Email: support@noctellea.com

Store Name: Noctellea

Last updated: 2026