Privacy policy

Privacy Policy

This Privacy Policy describes how Noctellea ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Information we collect includes:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number (if provided)

  • IP address

  • Device information

  • Order details

We collect this information when you:

  • Visit our website

  • Place an order

  • Contact customer support

  • Subscribe to newsletters

  • Use cookies or similar technologies

2. How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Communicate with you

  • Provide customer support

  • Improve our services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

3. Sharing Your Personal Information

We share your information with trusted third parties only when necessary to operate our business.

These may include:

  • Payment providers

  • Shipping partners

  • Dropshipping fulfillment suppliers

  • Website hosting providers

  • Analytics services

Your personal data is shared only to fulfill orders and operate our services.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website performance

  • Understand customer behavior

  • Provide personalized experiences

You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders

  • Maintain records

  • Comply with legal obligations

You may request deletion of your personal data at any time.

6. Your Rights (GDPR – EU Customers)

If you are located in the European Union, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

To exercise these rights, contact us at:

Email: a.ehlen@protonmail.com

7. Data Security

We take reasonable steps to protect your personal information using secure technologies and industry-standard security measures.

However, no method of transmission over the Internet is 100% secure.

8. Children's Information

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page.

10. Contact Information

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Store Name: Noctellea
Email: support@noctellea.com

Last updated: 2026